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Sc. 12 · Columbus Crew
The Columbus Crew stadium at dusk
← All work
12 · Sport · 2020 to 2021
Columbus Crew
×
Nationwide
+155%
Kit sales increase

Online kit sales, first forty-eight hours
of the 2021 kit launch

Chapter 12020
Chapter 22021

Columbus Crew

Client
Columbus Crew (MLS)
Role
Lead digital strategist and senior copywriter
Discipline
Sponsor story, kit reveal and email
Year
2020 - 2021
Sc. 12A · The briefA partnership in two chapters

A sponsor story on the shirt

Chapter 1 · Community2020

Hospital kit

Nationwide gave the front of the shirt to Nationwide Children’s Hospital. The hospital shirt debuted on March 1, 2020. Nine months later, the Crew won MLS Cup in it, 3-0 over Seattle.

Chapter 2 · Defending champions2021

Nationwide kit

Nationwide took its place on the kit as the Crew defended an MLS Cup and moved toward a new home. The hospital moved to a community role, not out of the picture.

Sc. 12B · The workSocial · Email · Landing pages · Broadcast · Search · Review

Matchday,
scene by scene.

I owned narrative execution and digital distribution across both chapters. The language had to sound at home in a Columbus sports conversation while meeting the requirements of every organization behind it.

Columbus Crew 2020 kit with the Nationwide Children's Hospital mark
Crew player in the 2020 hospital kit
012020 · Community

Putting the hospital at the center

I wrote the social copy, email workflows, and digital messaging around Nationwide Children’s Hospital’s place on the shirt. The pediatric care and community work gave the announcement its purpose.

That first year set the partnership’s community footing. The sponsorship was about the hospital and the families it served, and the copy kept it there. Nine months after the debut, the Crew won MLS Cup in that shirt.

022021 · Defending champions

Introducing Nationwide’s kit

I scripted the broadcast spots and digital rollout for Nationwide’s own logo on the kits, connecting the sponsor message to the club’s championship defense and stadium transition.

The five-day reveal gave supporters a sequence to follow. Each release added a detail, leading to the full kit and a clear route to the club shop.

Day 1
New detail
Day 2
New detail
Day 3
New detail
Day 4
New detail
Day 5
Full kit · club shop
Columbus Crew 2021 kit with the Nationwide mark
Crew players in the 2021 Nationwide kit
Crew supporters marching with scarves raised
03Search · Journeys · Opt-ins

From interest to participation

I mapped the kit-launch journeys and planned how search would connect fans with the campaign pages. Someone looking for the new jersey or the hospital partnership needed to find the right page and know where to go next.

The social invitation, email, and landing page explained the same activity in terms that made sense at each step.

04Brand and legal review

Keeping the reviews connected

I managed review between MLS brand managers, the Crew’s internal team, and Nationwide’s legal department, and kept those requirements close to the writing so the approved message still sounded like the club.

MLS
League brand managers
Crew
Internal club team
Nationwide
Legal department

2020: healthcare marketing guidelines. 2021: advertising and insurance requirements.

Crew players in the 2020 kits against a black and gold checker

On the timeline

Nationwide partnership posts I wrote, 2020
Nationwide partnership post
Nationwide partnership post
Nationwide partnership post
Nationwide partnership post

Matchday in Columbus

Two kits, one city
Three Crew players in the 2020 kits
Detail of the Crew crest and stars
Supporters holding a charter member scarf
Crew fans before a match
The new downtown stadium under lights
Crew player flexing in the 2020 hospital kit
Two Crew players in the 2020 kits
Sc. 12C · Final whistleKit reveal week

Kit sales and sentiment

Kit sales 155% Increase in online kit sales during the first forty-eight hours
Brand sentiment +25% Positive Nationwide association among Crew fans
Video views 1.5M Organic views from the sequential reveal program
Assisted revenue 42% Of reveal-week merchandise revenue assisted by email
Full timeSocial·Email workflows·Landing pages·Broadcast scripts·Kit-launch journey·Brand and legal review
Lineup
Columbus Crew SC logo with yellow text on a white background.
RoleLead digital strategist and senior copywriter
ScopeNationwide partnership · Hospital messaging · Kit launch
DisciplinesPartnership narrative · Campaign copy · Digital journeys
CollaboratorsCrew · Nationwide · Nationwide Children’s Hospital
Four hockey players in Columbus Blue Jackets uniforms celebrate on the ice, with one player’s name, "GAVRIKOV," visible on…
Next · Sc. 13 · Sport · 2020 to 2021
Columbus Blue Jackets
Nationwide
The Columbus Crew stadium at dusk
← All work12 · Sport · 2020 to 2021
Columbus Crew
×
Nationwide
+155%
Kit sales increase

Online kit sales, first forty-eight hours of the 2021 kit launch

Chapter 12020
Chapter 22021

Columbus Crew

Client
Columbus Crew (MLS)
Role
Lead digital strategist and senior copywriter
Discipline
Sponsor story, kit reveal and email
Year
2020 - 2021
Sc. 12A · The briefA partnership in two chapters

A sponsor story on the shirt

Chapter 1 · Community2020

Hospital kit

Nationwide gave the front of the shirt to Nationwide Children’s Hospital. The hospital shirt debuted on March 1, 2020. Nine months later, the Crew won MLS Cup in it, 3-0 over Seattle.

Chapter 2 · Defending champions2021

Nationwide kit

Nationwide took its place on the kit as the Crew defended an MLS Cup and moved toward a new home. The hospital moved to a community role, not out of the picture.

Sc. 12B · The workSocial · Email · Landing pages · Broadcast · Search · Review

Matchday,
scene by scene.

I owned narrative execution and digital distribution across both chapters. The language had to sound at home in a Columbus sports conversation while meeting the requirements of every organization behind it.

Columbus Crew 2020 kit with the Nationwide Children's Hospital mark
Crew player in the 2020 hospital kit
012020 · Community

Putting the hospital at the center

I wrote the social copy, email workflows, and digital messaging around Nationwide Children’s Hospital’s place on the shirt. The pediatric care and community work gave the announcement its purpose.

That first year set the partnership’s community footing. The sponsorship was about the hospital and the families it served, and the copy kept it there. Nine months after the debut, the Crew won MLS Cup in that shirt.

022021 · Defending champions

Introducing Nationwide’s kit

I scripted the broadcast spots and digital rollout for Nationwide’s own logo on the kits, connecting the sponsor message to the club’s championship defense and stadium transition.

The five-day reveal gave supporters a sequence to follow. Each release added a detail, leading to the full kit and a clear route to the club shop.

Day 1
New detail
Day 2
New detail
Day 3
New detail
Day 4
New detail
Day 5
Full kit · club shop
Columbus Crew 2021 kit with the Nationwide mark
Crew players in the 2021 Nationwide kit
Crew supporters marching with scarves raised
03Search · Journeys · Opt-ins

From interest to participation

I mapped the kit-launch journeys and planned how search would connect fans with the campaign pages. Someone looking for the new jersey or the hospital partnership needed to find the right page and know where to go next.

The social invitation, email, and landing page explained the same activity in terms that made sense at each step.

04Brand and legal review

Keeping the reviews connected

I managed review between MLS brand managers, the Crew’s internal team, and Nationwide’s legal department, and kept those requirements close to the writing so the approved message still sounded like the club.

MLS
League brand managers
Crew
Internal club team
Nationwide
Legal department

2020: healthcare marketing guidelines. 2021: advertising and insurance requirements.

Crew players in the 2020 kits against a black and gold checker

On the timeline

Nationwide partnership posts I wrote, 2020
Nationwide partnership post
Nationwide partnership post
Nationwide partnership post
Nationwide partnership post

Matchday in Columbus

Two kits, one city
Three Crew players in the 2020 kits
Detail of the Crew crest and stars
Supporters holding a charter member scarf
Crew fans before a match
The new downtown stadium under lights
Crew player flexing in the 2020 hospital kit
Two Crew players in the 2020 kits
Sc. 12C · Final whistleKit reveal week

Kit sales and sentiment

Kit sales 155% Increase in online kit sales during the first forty-eight hours
Brand sentiment +25% Positive Nationwide association among Crew fans
Video views 1.5M Organic views from the sequential reveal program
Assisted revenue 42% Of reveal-week merchandise revenue assisted by email
Full timeSocial·Email workflows·Landing pages·Broadcast scripts·Kit-launch journey·Brand and legal review
Lineup
Columbus Crew SC logo with yellow text on a white background.
RoleLead digital strategist and senior copywriter
ScopeNationwide partnership · Hospital messaging · Kit launch
DisciplinesPartnership narrative · Campaign copy · Digital journeys
CollaboratorsCrew · Nationwide · Nationwide Children’s Hospital
Four hockey players in Columbus Blue Jackets uniforms celebrate on the ice, with one player’s name, "GAVRIKOV," visible on…
Next · Sc. 13 · Sport · 2020 to 2021
Columbus Blue Jackets
Nationwide